Carr Ellison Carnival FAQ’s

Hebburn Carr-Ellison Community Events & Carnivals

Booking Terms / General Information

Purchase a Ticket(s)

Order your Ticket:

Tickets are available online through TicketSource, link to purchase a ticket Book Tickets

For those who have difficulty accessing the internet to book your tickets, you can contact the box office on the following number and they can do it all for you.
TicketSource Telephone Box office:
0333 666 3366
Box office opening times,
Monday to Friday 9.00am to 7.00pm
Saturday 9.00am to 5.00pm
Calls are charged at local rate but you may want to check with your network provider first.

General information

  • The Hebburn Carr-Ellison Carnival Event admission charge is £2.50 Adult 18+ and £1.50 Child 10+, under 10’s free admission with accompanying adult on the Friday 18th July 2025 starting at 5pm – 9pm, the main event will take place on Saturday 21st July 2025 and admission costs £5.00 Adult 18+, Child 10+ £2.50 and under 10’s free with an accompanying paying adult this will start at 12pm and finish at approx 10pm.

Timings

  • Gates open approx. 4.30 pm on the 18th and 11.45am on the 19th July 2025 for Friday event admission will cost £2.50 Adult 18+, Child 10+ £1.50 and under 10’s free with accompanying paying adult Saturday event admission will cost £5.00 adult 18+, Child 10+ £2.50 and under 10’s free with a paying adult tickets are required through Ticket Source for both days and an arm band will be provided with a valid ticket.
  • The Community Event commences around 5pm on Friday 18th July and 12pm on the 19th July 2025, the whole event finishes at approximately 10.00pm.
  • After the show has finished the park will close to the public at approximately 10.30pm. It would be greatly appreciated if you could leave the park by this time as it is not possible to dismantle equipment safely until the park has closed.
  • Although very rare please bear in mind that sometimes changes have to be made to the Community Event schedule, which are out of our control.
  • Please be patient if the gates open slightly later than advertised. There will be a genuine reason for this, or there are health and safety considerations.

Disabled provision

  • Hebburn Carr-Ellison Park is a large open area which provides good views for those in wheelchairs from most areas.
  • There is disabled parking provision within Clegwell & Hartleyburn Community Hub (CIO) however there are a number of car parks in close proximity.
  • Those wishing to discuss disabled access arrangements further should contact the Carr-Ellison Committee on 0191 489 7575 (option 1) please check the website for opening times.

Safety and security

  • Please be aware of security measures that are in place to give extra reassurance and help visitors feel safe. This includes bag searches, which will be carried out as you enter the park.
  • Staff and volunteers will be employed to assist with bag checks but delays at gates may occur. To help speed up the process, please try and limit the number of bags you bring, and leave any sharp instruments at home.
  • It’s really important to know how to stay safe and what to do in the rare case of an emergency. for further information please contact Carr-Ellison Committee on 0191 4897575 (option 1)

Transport information

  • For details of bus and Metro services please consult nexus. A number of bus stops are located near Carr-Ellison Park.
  • If you are arriving by car, we recommend you park at Clegwell & Hartleyburn Community Hub (CIO), Mountbatten Avenue Hebburn. NE31 2QP or the main shopping Centre Car Park.
  • Please be considerate to our neighbours and use designated car parks.

Weather conditions

  • Community Events take place during the year so please be prepared for all eventualities. Make sure you bring water and sun cream in case it is hot. Also be prepared for wet weather and bring waterproof clothing as Carr-Ellison Park is an open air venue with no shelter.
  • In the event of heavy rain or strong winds it may be necessary to cancel the Event for safety reasons. If you are worried the concert might not take place please call 0191 489 7575 (option 1) on the morning of the event to receive an update. Also check either Hebburn Carr-Ellison Carnival or Clegwell Hartleyburn Community Hub’s Facebook page and this website.

Dogs

Drinks / Alcohol

  • You are allowed to bring your own soft drinks or water, please be reminded that no glass bottles are allowed on site, we also provide units that serve soft drinks and water.
  • There are licensed bars within the park selling a range of drinks.  Some events like the Community Event in November will not have licensed bars and we ask that Alcohol is not brought on the site due to the event only lasting approx. 2.5 hours.
  • Please drink responsibly and respect your fellow concert goers. If you are suspected of being drunk or over boisterous you WILL be asked to leave by stewards or Security staff.
  • The Committee have agreed that you can bring upto 6 cans of Lager and 1 litre of wine/Cider, (No Glass Bottles) wine or cider should be decanted into a plastic container, alcohol can also be purchased at the relevant outlets onsite, outlets have to follow licensing laws and have responsibility to adhere to the relevant licensing act, please remember to place empties in the bins provided. We are working to reduce the amount of waste and ask that you DO NOT bring glass on to the site.

Food / barbeques

  • You are allowed to bring your own food into the park however barbeques are prohibited for safety reasons. In addition there are a number of catering units located in the park selling hot food, ice cream and confectionary.

Seating

  • You are allowed to bring your own deck / camping chairs into the park.
  • Please be aware that people often stand immediately in the front of the stage and this is often encouraged by the artistes who are performing. If you want to enjoy the Bands / Entertainment from the comfort of a deck chair you are recommended to set up some way back from the stage.

Carnival / Events sound quality

  • The Carr-Ellison Committee and its contractors strive to make year on year improvements to concert sound quality at Carr-Ellison Park. It is important to note however that a number of factors impact upon sound clarity and coverage at outdoor concerts, these include wind strength and direction.

Pop up tents

  • You are allowed to bring small pop up tents into the park however these must be erected in the Centre of the field area. Tents are not allowed immediately in front of the stage area as they reduce spectator view and capacity and cause obstructions for other co goers.
  • Please note that in the event of large crowds it may be necessary to refuse permission for tents to be erected even in the Centre of the field and spectators will be made aware of this via stewards and announcements by the compere.

Fireworks

  • A low noise fire work to Music Display will be provided on Saturday 19th July 2025 from approximately 10pm, will be provided to finalise the Event.

Emergency situations

  • In the event of an emergency situation arising please listen carefully to announcements made by the event compere and follow the instructions of stewards and security staff. Please remain calm. You will either be moved to a safe area within the park away from the hazard or be directed to specific exit points in the event that the park requires evacuating.

Take extra care with personal belongings

  • Please take care of personal belongings, particularly mobile phones, keys and other items of value. It is easy to drop personal items of this type in large crowds so make sure they are stored securely in bags or pockets.

Litter

  • Please help us to keep the park tidy and place any litter in the bins provided. Waste bags can be obtained for free from the information unit within the park. We are working to reduce the amount of waste and ask that you do not bring glass on to the site.

Getting separated from friends and family

  • We suggest you make arrangements with your party when you arrive in the park to meet up at a certain recognised point if you get separated. This could be next to a tree, food trailer or one of the entry gates.
  • If you are attending with small children please remember to be vigilant and not allow them to stray. We strongly recommend that you visit the Lost Children Post, located at the side of the main stage, when you arrive in the park and get a free wrist band for your child which you can write a contact mobile telephone number on. This will help stewards to reunite the child with you in the event you become separated.

Filming and photography

  • Recreational photography and filming of family and friends to capture the atmosphere of the concert is permitted, other than where other persons attending can be clearly identified as the main focus. Please therefore be respectful to other people’s privacy at all times, or you may be challenged and asked to stop and / or leave.
  • Photography / filming / recording for professional / commercial use is not permitted without prior written authorisation or media event accreditation from Hebburn Carr-Ellison Carnival Committee.
  • All persons entering the venue consent to any photography / filming / recording as arranged by Clegwell & Hartleyburn CIO for possible future transmission / publication or promotional purposes. If you have any concerns regarding this please contact hcec@chcio.org.uk.

Lost Children

  • Parents and Carer’s have a duty of care to make sure their child(ren) are supervised at all times, children should not be left unattended or unsupervised around the park, please make sure you know where your child(ren) are at all times!
  • Please be aware the event organisers and security also have a duty of care and will need to report any concerns to the relevant authorities when required under safeguarding of children.
  • Please take advantage of our free wristband service for children available at the right side of the stage!  

Covid

The World Health Organisation (WHO) consider hand hygiene as the most efficient way to limit the spread of infection.

For any further queries about the events taking place in the park, please contact Hebburn Carr-Ellison Carnival Committee at Clegwell & Hartleyburn Community Hub (CIO)  on 0191 489 7575 or 0191 4280555 (option1) or contact us via facebook (Hebburn Carr-Ellison Carnival).

Terms & Conditions

Welcome to Hebburn Carr-Ellison Carnival event terms and conditions. These terms and conditions (“conditions”) apply to booking and
attending the event, use of Hebburn Carr-Ellison Carnival website and, by booking or attending the event, or accessing the site, you agree to be bound by them.

You can make bookings for tickets to Hebburn Carr-Ellison Carnival (the “event”) online over the internet. You will need a valid email
address.

The Event has been designed for children and adults of all ages.

All children attending the event must be supervised by a responsible adult age 18 or older at all times during their time onsite.

The person making the booking accepts these conditions on behalf of everyone attending the event under that booking.

By attending the event or taking part in any activities, you acknowledge that you have read, understood and accept the conditions and agree to abide by the safety guidelines and rules. You also accept that Hebburn Carr-Ellison Carnival cannot accept liability for injury caused due to non compliance with the safety guidelines and rules.

Refunds – Ticket Exchange.

Once tickets have been purchased NO refunds or ticket exchanges will be provided.

Hebburn Carr-Ellison Carnival reserves the right to alter or amend the terms and conditions of the booking process, the use of our facilities and the event without prior notice. For an up to date copy of these details please check on our website Eventbrite/Hebburn Carr-Ellison Carnival.

Site Crowd Control Fence Plan

Site Plan